Who we are

Suggested text: Our website address is: http://www.serralcandles.com.

Privacy

1. During your visit to the pages of www.serralcandles.com and in order to order products, but also to ensure the possibility of communicating with you to inform you about our new products, it is possible that you will be asked to declare information about you (name, occupation, e-mail address, etc.). Any personal data that you declare anywhere on the pages and services of its website at www.serralcandles.com are intended solely for the purpose of ensuring the operation of the respective service and may not be used by any third party, without complying with the provisions of N 2472/97 regarding the protection against processing of personal data, as it applies from time to time.

2. The online store at www.serralcandles.com operates in accordance with the applicable Greek and Community legislation and keeps your personal data secure for as long as you are registered in any of its services at www.serralcandles.com which are deleted after the any way of termination of the business relationship. The personal data you declare in the online store at www.serralcandles.com is used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship.

3. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The Customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Payment methods

Payment can be made in one of the following ways:

1. Bank deposit in Alpha Bank account

2. Credit or debit card

3. Cash on delivery